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The Commercial Real Estate People

Frequently Asked Questions

Newcomers to the commercial leasing market in New York City may find these answers helpful. Because commercial vacancy rates in Manhattan are typically five per cent or less, most prospective tenants hire a “tenant broker” to represent them in the selection and leasing of their office, manufacturing or industrial space. These answers will help to explain the process of finding and leasing commercial space in New York City, as well as the relationships between commercial landlords, tenants and their respective brokers.


1. What is the best way to find commercial real estate?

Most owners of commercial real estate hire real estate brokers or leasing agents to lease their property. These agents or brokers look for prospective tenants by advertising the property via signage, listings in print publications or online, or by contacting potential tenants through tenants’ brokers. A tenant broker who is familiar with the market for commercial space is in the best position to know what rents and lease terms are reasonable for that market. A tenant broker also knows what kind of space is usually available in any given area of the city. The best way to find the optimum space for your needs is to engage a broker to conduct your search and negotiate on your behalf with the landlord.
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2. What is the difference between a landlord broker/leasing agent and a tenant representative/tenant broker?

The landlord’s broker or leasing agent has an agreement with the landlord to list the property and represents the landlord’s interests. A tenant representative or tenant broker represents the interest of the tenant in a lease transaction. Some brokers work exclusively for building owners, others only represent tenants, while some others will work for both.
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3. Why should I engage a tenant broker?

A tenant broker is usually paid a portion of the commission, but the tenant broker’s duty is to the tenant, not the landlord. Moreover, a small increase in the negotiated rent means significantly more money for the landlord when applied over the life of the lease, but only a small increase in the commission, versus no commission at all if the tenant broker cannot arrange a suitable deal for the client.
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4. How do I establish a relationship with a tenant broker?

The best way to get a broker to work for you is to engage them, in writing, as your exclusive tenant representative. A tenant broker will usually have a representation letter or broker agreement for you to sign and once they know that you are committed to them, they will work hard for you.
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5. How much does it cost to use a tenant broker?

In most cases, the tenant pays NO commission to their broker. Instead, the landlord’s broker or leasing agent is typically paid a commission which is shared with the tenant’s broker upon the signing of a lease. The commission is paid by the owner of the building and is most often calculated as a percentage of the lease value and usually ranges between four and six percent. Where a tenant broker finds a space and negotiates for the tenant, the tenant broker receives a portion of the total commission paid by the owner. Ultimately the brokerage commissions are included in the cost of renting the space, but it is important to remember that a commission will most likely be paid whether or not the tenant is represented by a tenant broker.
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6. What will my broker do for me?

A good tenant broker is much more than just a space finder; you should view your broker as you would your attorney or accountant. You want their advice about what space is best suited for your business and what are the best lease terms you can expect to negotiate with the owner. A good broker will help you in all aspects of the commercial lease transaction. That help starts with understanding your business and ends with a signed lease. Finding the space for your business is simply one small step in the overall process.

A broker is like any other professional rendering service to your business. You should expect your broker to represent your interests, to give you good advice and to help you through the leasing process; to help you determine how much space you need, your most important selection criteria, and then find a space and negotiate a lease that best meets your needs. Don't be afraid to ask your tenant broker all kinds of questions. Ask questions, and you will know your options. Make sure your tenant broker understands what is important to your business in the lease negotiation.
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7. When should I begin my search for commercial space?

In New York City, it will take you any where from about six to twelve months to find commercial space and negotiate a lease. Obviously, this will vary depending on the complexity of your space needs and the availability of the size and type of space you are looking for in the market as a whole. Commercial building owners often list their space several months prior to it becoming vacant. The lease negotiation process can be expected to take several weeks to a few months, again depending on the complexity and size of the transaction.
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8. When should I consider taking a sublet?

In commercial real estate, sublets can range from extremely short term- six months- to long term- ten years. The benefit of a sublet is usually in the ability to rent an appropriate space for a shorter term than a commercial landlord would usually accept; a rent that is below market rate; or a space that is already built to your specifications. A sublet, however, is only as stable as the over-tenant. A good time to take a short term sublet is when you expect your business may grow or contract significantly and you don’t want to make a long term commitment either way. Another possible sublet scenario involves shared space with another company that could complement your business. Many sublets are not publicized; your tenant broker is best situated to find out what is available in the market and whether any given sublet can work for your business.
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9. What is the difference between usable/carpet-able/net square footage and rentable square footage?

In the New York City commercial real estate market, annual rents are based on “rentable” or gross square footage, rather than the actual square footage available to the tenant- sometimes called “usable,” “carpet-able,” or “net” square footage. The difference between these two figures is referred to as the “loss factor.” The loss factor varies greatly from building to building in New York City, but it is generally related to the amount of common area in the building, such as the lobby, hallways and basement. This means that when you rent a 1,000 square foot commercial space, you may only have 600, 700 or 800 square feet that you can actually use. A good tenant broker will accurately calculate the loss factor and take it into account when negotiating the lease.
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10. What charges can I expect to be added to the base rent on my commercial space?

You can expect to pay the landlord for your electricity unless your space is “direct metered” and you receive a bill directly from the utility company. The landlord will usually either sub-meter your space, charging you for the electricity usage as shown on the sub meter, or you may be charged a flat fee per square foot, usually a few dollars per square foot per annum. You may also be charged a set monthly fee for items such as water, sprinkler system, trash pickup or security. Most New York City landlords pass on real estate tax increases which occur over the life of a commercial tenant’s lease. In addition, long term commercial leases usually provide for pre-determined (fixed percentage) or CPI (Consumer Price Index) related rent increases at certain points during the lease term. These increases are called “escalations.”

This list of added charges is not exhaustive- if you are renting a retail space or a space in a large, “Class A” office building, expect other kinds of charges. A good tenant broker knows which charges are reasonable and which are not. Negotiating the best deal on your commercial lease means taking all of these charges into account and acting accordingly.
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11. How much security deposit will I have to give the landlord?

In New York City office leasing, building owners typically require between two and six months’ rent as a security deposit. How much security deposit you are required to provide is negotiable, but is generally tied to the financial stability and assets of the business entering into the lease.
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12. What financial documents will I have to give the landlord?

Usually you will need to provide the last two years’ tax returns for your business, a reference letter and two recent bank statements (to show cash flow and/or assets) and you should include any other recent financial statements you think might be helpful, such as a balance sheet or profit & loss statement. You will also need to provide a brief description of your business, reference letters from your accountant and your current or previous commercial landlord.
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13. What is a “Good Guy Guarantee”?

Unless your business is a large corporation with extensive assets, you will most likely be required to sign a “Good Guy Guarantee” as part of the commercial lease. A Good Guy Guarantee is a limited personal guarantee given by an individual or individuals, to pay the rent in case the business defaults on the rent payments or moves out prior to the end of the lease term. A typical Good Guy Guarantee allows the guarantor to avoid liability if certain conditions are met, such as giving a specified amount of notice to the landlord before moving out, and making up any past due rent payments before turning the premises over to the landlord. A Good Guy Guarantee does not take away any of the obligations of the business tenant under the lease, it merely serves as additional protection for the landlord. Always have your attorney review this provision of the lease, because it has implications for your personal finances as well as for your business.
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14. I’ve found a space. How long of a lease should I sign?

This can be a difficult decisions make. Many factors come into play here (“yes” answers to the questions below indicate that you need a longer lease term- more than five years- while “no” answers indicate that you should consider a short term lease- flexibility is more important):

  1. Is my business stable enough to sustain the costs of renting my new space over the term of the lease?
  2. Does the space that I am leasing require me to invest in tenant improvements?
  3. Do I expect rents to go up significantly or space to become more scarce in the future?
  4. Is the location of my new space very important to the success of my business?
  5. Is relocating my business hard to do and will it be expensive?
  6. Will I get a lower rent or better terms if I sign for a longer term?
The first two items are the most important points to consider. A shorter lease term is obviously best for a start up business. However, if your start-up requires significant improvements, then the simple economics of amortizing the improvements over a long term are needed to make your base rent is affordable. Ask the question, "What is the difference in total payments rate between a three year and a five year (or five year and ten year) lease?" Once you have that answer, you can decide what is best for your business.    
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15. Should I hire an attorney to review the lease?

A lease is a binding contract which will involve significant obligations- think in terms of how much rent will be paid over the lease term. As with any contract or other legal document, it’s a good idea to have your attorney review the lease before you sign it.
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